The prosecutor who inherited the case, Deputy Dist. Atty. Robert Foltz, thinks it is going to be a tough sell. "The
amount of provable fraud in the case is really in question," he said in an interview, "because basically the law
allowed what they were doing."
Primedex itself went out of business long ago, as did many of the clinics specializing in workers' compensation
cases. They folded, in some cases, because they were spooked when the district attorney's office obtained search
warrants to seize their files and, in other cases, because the Legislature clamped down on the billing excesses that
had made the clinics so profitable. The Legislature imposed a schedule that limited fees for the first time in 1993.
The medical mill prosecutions saved insurance companies millions of dollars. Primedex alone claimed that it was
owed $159 million for medical services when it shut down. Under ordinary circumstances, the company's internal
memos say, it could have expected to collect $135 million. Once the district attorney's office alleged
fraud, however, insurance companies were able to settle for less than $10 million.
While prosecutors aligned themselves with insurers in going after doctors, they elected not to investigate
complaints by doctors that dozens of insurers committed fraud against them. The doctors charged in civil lawsuits
that insurers illegally conspired to tar them as fraud mill operators and drive them out of business without bothering
to assemble any evidence that they were in fact committing fraud. As proof of a conspiracy, the doctors cited an
account by a former executive for Golden Eagle Insurance who said insurers decided to engage in a little
vigilantism to control costs.
In a letter to lawyers for some of the doctors, the executive, Hy Bates, said he attended a secret meeting in 1991
with representatives from three dozen other insurers active in the Los Angeles area. "The gist of the strategy," he
said, "was to target the [medical] facilities with the highest dollar volumes
and then utilize any technical or
legal argument available to them to deny or delay payment."
Deputy Dist. Atty. Edward Feldman, who headed the workers' compensation fraud unit from its inception in 1992
until the end of 1996, said he was skeptical about the lawsuits because he suspected that some of the doctors
were crooks. He said he had never heard about the secret meeting Bates described. The district
attorney's office also did not investigate the finding of a civil jury in L.A. Superior Court, which concluded that the
state's largest workers' compensation insurer defrauded an employer of hundreds of thousands of
dollars.
The insurer, the quasi-public State Compensation Insurance Fund, tricked its
prospective customers, jurors concluded. Its sales force told employers that
their premiums would be based on a realistic assessment of what claims by
injured workers would cost, jurors found, but instead the premiums were based on
the highest possible cost. Court of Appeal justices upheld the jury verdict of
civil fraud and ordered the insurer to pay a $5-million punitive damage award,
asserting: "There was substantial evidence that senior management personnel at
SCIF
intentionally misled prospective insureds."
For the district attorney's office, prosecuting the State Compensation Insurance
Fund would have meant biting the hand that fed it--in more ways than one. The
fund's president is a permanent member of the Fraud Assessment Commission, which
decides how big a chunk of the anti-fraud funds the Los Angeles County district
attorney's office gets each year. The fund, prosecutors say, is also the most
cooperative insurance co. in providing information that leads to cases.
Feldman said that had nothing to do with the decision not to go ahead with a
criminal probe. He said that the fund's misconduct was called to his attention
but that he had higher priorities, particularly since his efforts would be
duplicative: A civil jury had already punished the insurer. That, Feldman
suggested, seemed punishment enough.
The district attorney's office has never prosecuted an insurance co. for
defrauding injured workers by not paying them benefits. It's not that the unpaid
benefits involve insignificant sums, said Casey Young, the former head of the
state Division of Workers' Compensation. Year after year, insurers on average
shortchange one of six injured workers by $900 apiece, according to random
audits performed by the division. Young told a legislative panel in 1998 that
this rate of shortchanging translates statewide to $84 million per year. "This
is not money that's disputed, I want to underline," he said. It's money that
insurers acknowledged that they owed but were caught keeping for themselves.
Young's estimate did not include additional sums that insurers saved by not
notifying workers when they were eligible for vocational rehabilitation
benefits, as required by law. The same audits showed that, year after year,
insurers failed to inform nearly half of all injured workers who had been out of
work for 90 days that they were eligible for job retraining. Cora Lee, who is in
charge of the audits for Southern California, once testified in a deposition
that up to 80% of the files checked at some insurance companies have showed
money owed. "We've had some really nasty companies," she said.
Officials in the Los Angeles County district attorney's office, including
Feldman and the current head of the workers' compensation fraud unit, Deputy
Dist. Atty. Philip Wynn, acknowledged that a criminal investigation might be
appropriate to determine whether these patterns of shortchanging workers were
intentional. But these same officials and their supervisor, Director of Special
Operations Allen Field, said they had never launched one because they had never
heard of the audits, which were mandated by the Legislature in 1989 and have
been the subject of legislative hearings, news releases and trade press reports.
Summaries of the 150 audits conducted to date are available on the Internet at
http://www.dir.ca.gov/dwc/audit.html.
Not everyone in the office was in the dark. Kristie Hutchinson, then and now the
unit's special assistant, said she knew about the state auditors, though not
about the audit results. David Guthman, who headed the unit for one year in
1997, said he learned about the audits when the Division of Workers'
Compensation approached him for help during one particular audit, of the Fremont
Compensation Insurance Group of Glendale. Fremont marketed itself as a company
that could save employers money by rooting out worker and doctor fraud. It
advertised on more than 600 billboards around the state that showed cheating
workers behind bars. Its slogan was "Fraud Doesn't Work Here." It was wrong
about that.
Auditors alleged that Fremont employees, spread among all three of its
California claims-adjusting locations, Glendale, Fresno and San Francisco,
backdated about 10,000 documents between 1990 and 1996. Auditors alleged that
the backdating, which sometimes saved Fremont late-payment fees to workers and
doctors, was sufficiently widespread as to constitute a general business
practice. To settle an administrative case that could have cost it its license,
Fremont agreed to pay $525,000 without admitting wrongdoing and promised to
spend an additional $200,000 to train employees to play by the rules. It also
agreed to change its computer system to make backdating impossible. Fremont said
settling the case was cheaper than fighting it.
Fremont reported six of its employees to prosecutors. Two from its Fresno office
were convicted of fraud-related charges. Four from its San Francisco office were
never charged. Jacqueline Schauer, the lawyer for the auditors, ridiculed the
extent of Fremont's housecleaning, saying that apparently more than 150 Fremont
employees in the San Francisco office alone were involved. Fremont did not refer
any of its Glendale headquarters employees to the Los Angeles County district
attorney's office.
While investigating the backdating allegations in Glendale, however, auditors
had approached the district attorney's office for help. The auditors said
through a spokesman that they wanted the district attorney's office to grant
immunity to some Glendale employees so they could question them. But they said
the district attorney's office declined. Deputy Dist. Atty. Adalbert Botello,
the supervisor who was the primary person dealing with the auditors, said he
thought they merely wanted legal advice on immunity procedures, which he gave.
He said he did not see their inquiry as a reason to assign his unit's
investigators to probe for possible criminal acts by Fremont or its
employees.
The district attorney's office has prosecuted few employers, explaining that
cases of employer fraud are rarely called to its attention. Yet fraud committed
by employers is probably more costly than that committed by workers, according
to assessments by prosecutors in Los Angeles and elsewhere. Some employers save
money by lying to their insurers about the nature of work their employees
perform. Insurance premiums for dangerous jobs such as roofing can run one-third
of payroll or more. If a roofing contractor falsely claims that his work force
is clerical, identical coverage runs only about 1% of payroll.
But the district attorney's office says that, with a few exceptions, insurers
don't want the reputation of nailing their own customers. Deputy Dist. Atty.
Barry Gale--the only one of the unit's 16 prosecutors who handles employer
fraud--said he has been frustrated because he has been unable to get insurance
companies or others to refer him cases. Only eight of the state's approximately
300 workers' compensation insurers have done so, he said. Gale said he tried to
open an investigation into employers who illegally operate without insurance.
Taxpayers pay more than $20 million a year in benefits to injured workers whose
employers don't have insurance.
But the state Insurance Department blocked him with a legal opinion. Its
conclusion: Private industry pays his salary to prosecute insurance fraud, and
people who do not have insurance, by definition, cannot commit that crime. Some
of the state's large employers qualify to insure themselves. They have the same
responsibility to handle claims fairly as insurance companies, and the same
auditors who check insurance companies also review their practices and sometimes
find them wanting.
Ralphs Grocery Co. of Los Angeles set a new record in 1998 for "amount in
penalties in one audit." The total: $217,530. Ralphs had shortchanged about half
of 154 injured workers whose claim files were checked--by a total of $106,000.
Auditors also found that Ralphs failed to investigate some claims and denied
benefits in others without saying why. Ralphs did not respond to an invitation
to comment. District attorney officials never looked into these allegations to
determine whether the short-changing was intentional. They said they learned of
the Ralphs audit for the first time while being interviewed for this
article.
Workers are the defendants in four out of five of the cases handled by the
district attorney's special unit. This mirrors statewide and national trends.
Cases against workers are easy. The overwhelming majority of workers who are
charged plead guilty, are placed on probation and are ordered to pay
restitution. Prosecuting them is known in the trade as picking the "low-hanging
fruit."
In its most recent grant application, the Los Angeles County district attorney's
office said the workers it goes after commit outrageous fraud: "supposedly bed-
ridden claimants [who are] playing tackle football." It produced records of two
cases it said were typical. One involved a $5-an-hour temporary laborer who hurt
his heel but exaggerated his injury and was caught on videotape rehearsing a
limp with a cane in a doctor's parking lot. The other involved a bartender who
said he hurt his back on the job; he was collecting disability while secretly
working as a bartender elsewhere. Those records did not provide a full
picture.
The district attorney's office also picks off people such as:
- George Solis. At age 56, Solis was run over by a hit-and-run driver as he
crossed a street carrying a crate of jalapeno peppers for the family restaurant
he managed. He suffered brain damage, said he couldn't work and was paid $126
per week in workers' compensation benefits. But after several years, the Fremont
insurance firm, which was looking at paying a potentially much larger settlement
for permanent disability, decided to see for itself just how well Solis' brain
worked. The insurer hired a private detective who videotaped Solis playing flag
football, race-walking and driving a car. Solis had told an insurance co.
doctor that he could not live independently and could not drive. The doctor
looked at the videotape and said it proved that Solis was a malingerer. The
district attorney's office had Solis arrested. Agents carted him off during an
early morning raid on his Huntington Park house as his 80-year-old mother
screamed: "You can't take my son. My son is no thief!" Deputy Dist. Atty.
Eleanor Daniels did not dispute that Solis had been injured. She told Los
Angeles Municipal Judge Elva Soper that he was arrested for exaggerating: "The
impairment is not as extensive as 100% disabled."
Soper made her own observations and took an unusual step early in the
case. She appointed a specialist on the mental effects of brain injuries to
examine Solis for the defense at public expense. Dr. Robert Brook looked
at the secretly recorded videotapes and concluded that they proved Solis was
gravely disabled. An average adult takes far less than a minute to tie his
shoelaces, he said. A videotape showed that Solis took three minutes. Another
tape showed that when Solis was playing flag football, he seemed to be playing
by himself, Brook said. Neither his teammates nor his opponents paid him any
mind. Still another tape showed that in a race-walk, he couldn't master the
fundamental stride, the doctor said. He was disqualified. "It was a rather sad
vignette," Dr. Brook testified. He said the only kind of work Solis could do
would involve "simple, concrete, repetitive activities under constant
supervision."
Over the D.A.'s objections, Soper dismissed the case. She also dismissed a
companion case against Solis' brother Austin, who had been accused of fraud for
allegedly lying to doctors about his brother's limitations.
- Edgar Huaz. Huaz, a 35-year-old father of four from Guatemala, was working
the graveyard shift as a chicken deboner at a food plant in Vernon when an
industrial-size soap dispenser fell on his head in the men's room while he was
washing up, he said.
Huaz wound up in a hospital complaining of headaches. Within a month, a neurosurgeon, Dr. Harley Deere,
operated to relieve pressure from a bruise on his brain. But the food plant's insurer, Fremont again, fought
Huaz's claim about the work injury. It uncovered evidence that Huaz had been in a fistfight with a co-worker off the
job site shortly before he had had brain surgery.
Fremont inferred that the fight, not the incident with the soap dispenser, was the real cause of the injury and that
therefore the insurer and Huaz's employer should be let off the hook. The D.A.'s office agreed and charged Huaz
with insurance fraud. But its case fell apart when Dr. Deere testified that it would have been a physical impossibility
for the fight to cause the injury he saw when he opened Huaz's head. The district attorney's office dismissed the
case.
- Indravadan Jayaswal. Jayaswal, a data entry clerk for Blue Cross, had first
visited a doctor for what he said was work-related neck, back and shoulder pain
in 1991. He said in an interview that he did not file a claim at that time
because a co-worker warned him that people who filed such claims were fired. His
pain remained manageable until early 1995, he said, when production quotas were
increased and he had to spend more time at the computer. He visited his own
doctor, who referred him to two specialists. He told the specialists, according
to their notes, that he had experienced a pulling sensation lifting a garage
door. He did not mention that he thought his pains were work-related, although
one of the doctors told him he should take a break from working. This doctor and
Jayaswal signed a state disability form, checking off a box that said explicitly
that the ailment was not work-related.
When Jayaswal returned to work with restrictions on using a computer, records
show, a supervisor referred him to Blue Cross' health and safety department. He
then filled out a workers' compensation claim, stating that his pains were work-
related. A claims examiner for Blue Cross' workers' compensation insurance
carrier, a Kemper co., became suspicious. When an insurance co.-hired
doctor told the claims examiner that she was on to something, Kemper referred
the case for investigation and prosecution to the state Department of Insurance
and to the district attorney's office.
In doing so, Kemper officials said Jayaswal was known to file false claims, an
assertion they later admitted they could not support, according to court
records. They also suggested that he fraudulently filed for workers'
compensation benefits to pay for his medical care because he had no group health
insurance. In fact, he had used his group health plan to pay for his treatments.
The Department of Insurance investigation into whether Jayaswal's injuries were
related to his job was woefully incomplete.
"What is his job?" the case investigator was asked at a preliminary hearing.
"I really don't know," he said. He told a judge, however, that he had spoken to
the specialists who had treated Jayaswal initially and that both had told him
that Jayaswal's ailments could have been caused by his job.
At Jayaswal's trial one of the same doctors went further. He testified that, not only could Jayaswal's problems have
been work-related, they probably were. The prosecutor said this did not matter. Deputy D.A. Robert Wallace
argued that fraud hinges on a state of mind. He contended in court that whether Jayaswal was entitled to benefits
or not was irrelevant. If he merely tried to collect benefits while believing that he was not entitled to them, that
would be enough for a conviction.
Superior Court Judge Michael Tynan did not need to hear any more. He acquitted Jayaswal before the defense put
on any witnesses. Jayaswal sued the insurance co. for malicious prosecution and settled with Kemper for an
undisclosed sum. But he could not get his old job back. He said he could not even get a job in the same industry.
"They destroyed all my life," said Jayaswal, now 61. "I was just interested in why I had pain. I had a good job. My
company was paying a lot of overtime
Why should I go to workers' compensation? I wasn't going
to get [much money]. I only wanted the pain to go away."
District attorney's officials assert that the insurance industry is not their boss, nor even their partner. The insurance
industry merely directs their attention to possible cases, they say, and the district atty's office alone
determines whether these cases are worthy of prosecutions. "No deputy who has ever worked in this program
heard us ever, ever say we were doing anything to serve the insurance companies," said Feldman, the former head
of the unit.
Insurance companies don't pay the bills, the district attorney's office points out. They merely have a say in how the
funds are handed out. The district atty's office says it is insulated from influence by individual employers since all
employers are obligated to pay a surcharge on their insurance premiums, whether they like it or not.
Trial & appellate courts have reviewed these funding arrangements and have agreed with the district
attorney's office that no conflict of interest exists. District atty officials added that they would gladly look into
allegations that insurers were ripping off workers if someone would just bring them the evidence. The officials said
they have repeatedly asked, in vain, that lawyers who represent injured workers seeking benefits bring them cases
of suspected criminal wrongdoing by insurers or employers. Prosecutors said their appeals for cooperation have
been made at functions put by on by these workers' lawyers, who are known as applicants' attorneys.
There are 3 applicants' attorney groups in L.A. County. A member of one said he had a client who contacted the
district attorney's office and found officials receptive to looking into a complaint about possible insurer fraud. No
action has been taken in that case.
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